Privacy Policy

Privacy Policy

auraplugins.com is commited to respecting and protecting the privacy of visitors to our website as well as the privacy of our customers.

Once you choose to provide us with personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with auraplugins.com.

What information to we collect from visitors ?

When your visit our online shop, our web server collects basic user information about you that includes your ISP’s domain, the time you accessed our website, and the pages from within our website that you visit. We may also use cookies, which are small pieces of information a website can store in a designated file on your computers.

Cookies allow a web application to respond to you as an individual. By gathering and remembering information about your preferences, the web application can tailor its operation to your needs, likes, and dislikes.

Our web server does not collect your e-mail address or aggregate information on what other pages on the Web you have access or visited.

How do we use this information ?

The basic user information collected is used to help us analyze web traffic and to improve the content of our website. Cookies may be used to facilitate your customer interaction with us. For example, we may use a cookie on the landing page of products sold online which record the customer information that is required on the order form, and then forward this information to our internal sales tracking database.

Note that our site proveds links to products and services offered by other companies; the company’s website will be able to determine that you came from our website.

What information do we collect from customers ?

Credit card information : At no time is auraplugins.com ever in possession of your credit card information. All of our online transactions are processed by FastSpring, Paypal or Stripe using their own secure servers and remain in a secure environment. auraplugins.com cannot gain access to your credit card information.

When you sign up for auraplugins.com’s services, you provide us with Contact information. This typically includes your name, address, and phone number. While you are a auraplugins.com customer, we manage information with regard to your account status, choice of services and customer logs.

In addition, we may store customer’s electronic mail addresses and other communications as a necessary incident to the transmission and delivery of those communications.

How do we use this information ?

We use the contact information you provide us with to establish our service for you. We create and maintain other information such as customer account status, choice of services, and customer logs in the normal course of providing service.

auraplugins.com may use customer information to provide customers with system information or information about new or upgraded products.

We will not otherwise disclose customer personal and account information unless we have reasons to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of auraplugins.com, our customers, or others, or where auraplugins.com has a good faith belief that the law requires such disclosure.

auraplugins.com also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that auraplugins.com stores or transmits for its customers. The circumstances under which auraplugins.com will disclose such electronic customer communications are when :

1. It is necessary in order to provide service to the customer;
2. It is necessary to protect the legitimate interests of auraplugins.com and its customers;
3. It is required to cooperate with interception orders, warrants, or other legal process that auraplugins.com determines in its sole discretion to be valid and enforceable; and
4. It is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by auraplugins.com and appear to pertain to the commission of a crime.

auraplugins.com disclaims any intention to censor, edit, or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. auraplugins.com will, however, review, delete, or block access to communications that may harm auraplugins.com, its customers or third parties. The grounds on which auraplugins.com may take such action include, but are not limited to, actual or potential violations of auraplugins.com’s Terms & Conditions.

Customers may opt out of receiving newsletters and/or notices of new or upgraded products from auraplugins.com by sending a request via our contact page or canceling the subscription from the latest newsletter email received. In this request, customers must identify the exact information they wish us to remove. Please note, however, that auraplugins.com reserves the right to send bulletins and other important information regarding our services at our discretion.

How to request data deletion ?

Send email to webmaster@auraplugins.com with subject “data deletion request” and our team will remove all of your data from our servers. Customer orders will remain for legal purposes, but user information associated to order will be removed.